|Increasing The Speed Of Communication With Tenants
The importance of timely communications with your tenants can sometimes be overlooked by property managers. Typically situations that tenants deam an emergency or something that needs take care of quickly, are sometimes not taken as seriously as they should be the maintenance team or property managers. This can lead to the complaints we wrote about in our previous blog post. Ultimately there are ways of speeding up communications between tenants and maintainence teams that keeps communications more transparent, and therefore trusted more by the property owner.
TenantCalls utilizes our exclusive Tenant Note system to deliver messages to propery personell with our text alert system. These notifications are instantly transfered to the proper personell whether that be maintenance, billing, or other service related team that may need to see the messages right away.
Not only are these types of communications faster that the typical answering service messages, but they are all time stamped at the exact time the message was viewed and by who. This gives incredible insights into the communications the property owners as to who may be doing thei jobs correctly, and who is not. A higher level of trust worthyness and transparency gives better quality of service to the tenants, which gives the property owner and management team an upper hand.
For more information on our exclusive TenantCalls message delivery platform, please give us a call at 888-289-2202 for more information on our risk free trial of TenantCalls Answering Service.